Frequently Asked Questions
Fueling your journey with plant-powered answers.
Are KOS products organic and non-GMO?
Yes, we pride ourselves on using high-quality, USDA Organic, and non-GMO ingredients. Our products are free from artificial flavors, dyes, and sweeteners.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer a satisfaction guarantee?
Absolutely. If you are not 100% satisfied with your purchase, you can return it within 60 days for a full refund or exchange, even if the container is opened.
Are your protein powders gluten-free and soy-free?
Yes, all KOS plant-based proteins are formulated to be naturally gluten-free and soy-free to accommodate various dietary sensitivities.
Can I manage or skip my subscription?
Yes, you have full control through your KOS account dashboard. You can swap products, skip a month, or cancel your subscription at any time before your next billing cycle.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Shop Pay, and Apple Pay.